Working with a smaller digital marketing agency has tangible advantages over larger agencies where you (the client) often get lost in the scramble. And if you’re really fortunate, you’ll work with digital marketing people who are also fluent in technospeak. Let’s face it, there’s a lot to take in on a daily basis and still find time to do your job: conversion rate (CR), cost per lead (CPL), traffic sources, click through rate (CTR), bounce rate, return on investment (ROI), cost to acquire a customer (CAC), key performance indicator (KPI), link building, keywords, SEO, SEM, and the list goes on.